Are you considering returning a pair of shoes to Puma, but not sure about their return policy? Look no further! Here’s everything you need to know about returning shoes to Puma, whether you made your purchase in-store or online.
Returning In-Store
If you purchased your Puma shoes from a Puma store, you can simply return them to any Puma store. Remember to bring your original form of payment and a physical or digital copy of the Order Confirmation.
Credit: www.voguebusiness.com
Returning Online Purchases
For online purchases, the process is just as straightforward. You can book your return online or in-store, and print your return label at home. Once your label is printed, you can hand your parcel to a ParcelShop cashier or pop it in one of their Lockers. It’s that easy!
Conditions for Returns
Before returning your shoes, it’s important to note that Puma’s return policy requires the items to be in unused condition. This means that the shoes must be unworn and in the original packaging. If you’ve worn them and they appear to be used, you may not be eligible for a refund or exchange.
Returns and Exchanges
If you’re looking to exchange your Puma shoes for another size or color, you may do so, provided the items are in unused condition. Ensure that you have the original Order Confirmation when going to a Puma store or when emailing it to the store for an exchange.
Credit: www.amazon.com
Returning Without a Receipt
Wondering about returning without a receipt? Unfortunately, Puma requires the original package, along with the form of payment, to obtain a refund. So, it’s essential to keep your receipt in case you need to make a return.
Exceptional Circumstances
Despite the strict policy, Puma may accept returns in exceptional circumstances, such as manufacturing errors or if the shoes cause any sort of injury due to a defect. If you believe your situation falls within these exceptional circumstances, it’s best to reach out to Puma directly for further assistance.
Frequently Asked Questions For Can You Return Shoes To Puma? Find Out Puma’s Return Policy Now
Does Puma Have Return Policy?
PUMA has a return policy that allows returns for refunds or exchanges on shoes, garments, and accessories.
How Do I Return Items To Puma?
To return items to PUMA, follow these steps: 1. Book your return online or in-store. 2. Print your returns label at home or use a Print in ParcelShop device if you don’t have the original copy. 3. Once your label is printed, hand your parcel to a ParcelShop cashier or place it in a Locker.
4. PUMA allows exchanges for another size (same color) or for another color/product of the same value. 5. Make sure to bring the original Order Confirmation when returning/exchanging items at a PUMA store or email it to the store. Please note that PUMA’s return policy may require items to be unworn and in the original packaging for a refund or exchange.
Does Puma Allow Exchanges?
Yes, PUMA allows exchanges. You can exchange for another size (same color) or for another color/product of the same value as your original purchase. Make sure to have the original Order Confirmation, either printed or emailed, when visiting a PUMA store or emailing the store.
Can I Return My Shoes If I Wore Them?
You can’t return worn shoes at Puma; shoes must be unworn with original packaging for a refund or exchange.
Conclusion
Ultimately, Puma’s return policy is clear and straightforward. As long as you follow their guidelines and ensure your shoes are in the original condition, you can easily return or exchange your Puma shoes hassle-free.
Leave a Reply